Support Center

How do I turn email notifications on or off?

Last Updated: Apr 05, 2017 03:22PM EDT

Overview


When using Ambassador, automated notifications will be sent to you as well as your ambassadors throughout their experience. 
 

What types of notifications are sent?


Emails are sent to you when: 
 
  • A new ambassador is enrolled in your referral program.
  • A payout is issued to an ambassador. 
  • An ambassador earns a commission.
  • A campaign is set to end. 

Please note, only the main account admin will receive the notifications as selected above. 


Emails are sent to your ambassadors when: 
 
  • They earn a pending commission. 
  • Their commission has been approved or denied. 
  • They earn a pending welcome bonus. 
  • Their welcome bonus has been approved or denied.
  • Their payout is fulfilled. 
  • They enroll in your program either via your Ambassador Portal or a Refer-a-Friend widget. 
  • They earn a $0 commission. 
  • Their account is activated or deactivated. 
  • They are enrolled in a new campaign.


What if I don’t want to send certain notifications?


You can easily modify your email preferences by following these steps.

Step 1: In the navigation menu on the left, click "Settings."

 


 
Step 2: Next, click the “Notifications” tab. You'll be taken hereOnce on this page, check or uncheck the box next to the notification type to edit your email preferences. 

 


Step 3: When you’re done editing your email preferences, click the “Save Changes” button at the bottom of the page. 


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