Support Center

How do I translate my portal to another language?

Last Updated: Apr 26, 2016 03:36PM EDT

Overview


Once you’ve enabled Internationalization in your Ambassador account, you can automatically translate content in your portal based on your user's browser language preferences. 

For more information on enabling additional languages in your Ambassador account, check out our support article: Does Ambassador support other languages? 


How do I translate my portal?


Follow these steps to translate your portal to your enabled languages. 

Step 1: Go to the “Build” section and select “Portal.” You’ll end up on the “Registration” page here

 


 
Step 2: In the top right corner, you’ll see a globe icon. Click it to view a drop-down menu of your available languages. 

 


 
Step 3: To turn a particular language on, click the box next to the language name. If a user has their language preference set to the language you’ve enabled, they’ll now see your portal in that language. 

 


Step 4: If you would like to preview the portal in a particular language, you can select the eye icon next to the language name to preview your translated content. When complete, unclick the eye to go back to viewing it in your default language. Please note, you may need to refresh the page when previewing if you’ve added new content. 

 

 

 

Can I exclude certain text from being translated?


As you’re editing the content in your portal, you have the ability to exclude particular words from being translated, such as your company name. To do so, highlight the text you don’t want translated and click the flag icon in the text editor.

 


 
Once flagged, the text will appear with an underline below it. 

 


Please note, before promoting your RAF widget to ambassadors, we recommend testing the page to ensure everything has correctly translated. For steps to test, check out our support article: How do I test languages? 


Other support articles you may be interested in:




 

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