Support Center

How do I translate my RAF widget to another language?

Last Updated: Apr 26, 2016 04:36PM EDT

Overview

 

Once you’ve enabled Internationalization in your Ambassador account, you can automatically translate content in your Refer-a-Friend widget based on your user's browser language preferences. 

For more information on enabling additional languages in your Ambassador account, check out our support article: Does Ambassador support other languages? 


 

How do I translate my RAF widget?

 

Follow these steps to translate your RAF widget to your enabled languages. 

Step 1: Go to the “Build” section and select “Editor.” You’ll end up here

 


 
Step 2: On this page, in the left menu, you will see a list of integrations you’ve created. Simply click the integration you want to edit. 

 


 
Step 3: Once the Visual Editor loads, click the globe icon in the bottom corner. Then, select the drop-down menu to view your available languages. 

 


 
Step 4: To turn a particular language on, click the box next to the language name. If a user has their language preference set to the language you’ve enabled, they’ll now see your RAF widget in that language. 

 


 
Step 5: If you would like to preview the RAF widget in a particular language, you can select the eye icon next to the language name to preview your translated content. When complete, unclick the eye to go back to viewing it in your default language. Please note, you may need to refresh the page when previewing if you’ve added new content. 

 

 


Can I exclude certain text from being translated?


As you’re editing the content in your RAF widgets, you have the ability to exclude particular words from being translated, such as your company name. To do so, highlight the text you don’t want translated and click the flag icon in the text editor.

 


 
Once flagged, the text will appear with an underline below it. 

 


Please note, before promoting your RAF widget to ambassadors, we recommend testing the page to ensure everything has correctly translated. For steps to test, check out our support article: How do I test languages? 


Other support articles you may be interested in:



 

 

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