Support Center


  • What is an ambassador?

    Overview Every company has ambassadors; they include anyone from your customers and employees to a...

    Feb 18, 2016 10:52AM EST
  • Contacts Overview

    Overview Contacts are all of the people that are in your Ambassador account. There are several different typ...

    Apr 15, 2016 02:56PM EDT
  • Groups Overview

    Overview Groups allow you to segment your ambassadors into different categories (such as early adopters, VIP...

    Apr 14, 2016 11:41AM EDT
  • How do I add a test ambassador?

    Overview When testing a campaign that is in test mode, the ambassador whose referral link you are using will...

    Apr 15, 2016 02:46PM EDT
  • How do I import my contacts?

    Overview If you have existing contacts that you want to auto-enroll as ambassadors in your referral program,...

    Apr 18, 2017 09:47PM EDT
  • How do I export my contacts?

    Overview The “Contacts” section features a comprehensive list of all of your ambassadors, prospects, unsubs...

    Apr 15, 2016 03:58PM EDT
  • How do I delete an ambassador?

    Overview To protect your account, ambassadors cannot be permanently deleted. However, you can unsubscribe an...

    Apr 15, 2016 04:16PM EDT
  • How do I ban an ambassador?

    Overview If you suspect that an ambassador has made a self-referral or notice other suspicious activity, y...

    Jun 23, 2016 06:13PM EDT

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