Support Center


  • What is an ambassador?

    Overview Every company has ambassadors; they include anyone from your customers and employees to a...

    Feb 18, 2016 10:52AM EST
  • Contacts Overview

    Overview Contacts are all of the people that are in your Ambassador account. There are several different typ...

    Sep 27, 2017 11:14PM EDT
  • Segments Overview

    Overview Segments allow you to group your ambassadors into different categories (ex. customers, affiliates, ...

    Sep 25, 2017 10:45AM EDT
  • How do I add a test ambassador?

    Overview Before moving a campaign from test to live mode, we recommend running through an end-to-end test. W...

    Sep 28, 2017 10:16AM EDT
  • How do I import my contacts?

    Overview If you have existing contacts that you want to auto-enroll as ambassadors or even upload into an un...

    Feb 09, 2018 11:34AM EST
  • How do I delete an ambassador?

    Overview To protect your account, ambassadors cannot be permanently deleted. However, you can unsubscribe an...

    Apr 15, 2016 04:16PM EDT
  • How do I ban an ambassador?

    Overview If you suspect that an ambassador has made a self-referral or notice other suspicious activity, y...

    Sep 20, 2018 04:15PM EDT
  • How do I export my contacts?

    Overview The “Contacts” section features a comprehensive list of all of your ambassadors, prospects, unsubs...

    Sep 25, 2018 05:47PM EDT

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